Privacy Policy

Last updated: December 2025

At Deliciosso by Matthew we value and respect the privacy of our customers and visitors. This Privacy Policy clearly and transparently describes how we collect, use, store, and protect personal information when you access our website www.deliciossobymatthew.com or make a purchase through it.

This policy has been prepared to comply with the requirements of Amazon Pay, electronic payment platforms, technology providers, and general data protection regulations.

1. Information we collect

When you visit our website or make a purchase, we may collect the following personal data:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address (domestic and international)
  • Information related to your order
  • IP address, browser type, and device data

Payment information (credit or debit cards) is not stored or managed directly by Deliciosso by Matthew.

2. Use of information

The personal information collected is used exclusively to:

  • Process and manage orders and payments
  • Handle domestic and international shipping
  • Send purchase confirmations, invoices, and order-related notifications
  • Provide customer service and support
  • Comply with legal and tax obligations
  • Prevent fraud and misuse of the platform
  • Improve the user experience on our website

We do not use your personal data for purposes other than those described here without your consent.

3. Payments and financial information security

Payments made at Deliciosso by Matthew are processed through secure third-party platforms such as Shopify Payments, Amazon Pay, and other authorized providers.

  • We do not store full credit or debit card details.
  • All transactions comply with international PCI-DSS security standards.
  • Financial information is handled directly by payment providers under their own privacy policies.

4. Sharing information with third parties

We share personal information only when necessary for the proper operation of the store, for example with:

  • Electronic payment providers
  • Shipping and logistics companies
  • Technology platforms that support our store (Shopify)

We may also disclose personal information when required by law, competent authority, or applicable legal processes.

We do not sell, rent, or transfer personal data to third parties for commercial purposes.

5. Cookies and similar technologies

Our website uses cookies and similar technologies to:

  • Facilitate navigation
  • Remember user preferences
  • Analyze site traffic
  • Optimize the checkout process

Users can configure their browser to reject or delete cookies. Disabling cookies may affect some site functionality.

6. User consent

By accessing and using our website, and by voluntarily providing your personal data, you declare that you have read and accepted this Privacy Policy.

This policy is publicly available and linked from the footer and the checkout process, meeting the consent requirements of Amazon Pay and other payment entities.

7. User rights

As the holder of personal data, you have the right to:

  • Access your personal information
  • Request correction or updates to your data
  • Request deletion of your personal data when legally possible
  • Revoke consent for the use of your data

To exercise these rights, you can contact us at: contacto@deliciossobymatthew.com

8. Information security

At Deliciosso by Matthew we implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We use secure connections (SSL), protected infrastructure, and industry-standard digital security practices.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect upon publication on the website.

We recommend reviewing this policy periodically to stay informed.

10. Contact information

If you have questions, concerns, or requests related to this Privacy Policy or the processing of your personal data, you can contact us at:

Deliciosso by Matthew

www.deliciossobymatthew.com

contacto@deliciossobymatthew.com

By using our website, you confirm that you have read, understood, and accepted this Privacy Policy.